We proudly offer worldwide shipping so dog owners everywhere can enjoy tangle-free walks!
Processing Time:
All orders are processed within 1–3 business days after purchase. Once your order ships, you’ll receive a confirmation email with your tracking number.
Shipping Times:
United States & Canada: 7–15 business days
United Kingdom, Australia & Europe: 10–20 business days
Rest of World: 15–25 business days
Please note that shipping times may vary depending on customs clearance, carrier delays, or high-volume periods (like holidays).
We want you — and your pups — to love your new leash. If you’re not completely satisfied, we offer a 10-day return policy from the date your item is delivered.
To qualify for a return:
The item must be unused, undamaged, and in its original packaging.
You must contact our support team within 10 days of delivery to request a return authorization.
Customers are responsible for return shipping costs unless the product arrived defective or damaged.
Once we receive and inspect your return, a refund will be processed back to your original payment method.
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos. We’ll replace or refund your order right away.